Fleet IT Support
Your Partner for Maritime IT
365 DAYS
WORLDWIDE
ON BOARD & ASHORE
AROUND THE CLOCK
The Foundation for your business
Installation and migration of your IT systems or daily support of complex systems: IT support for your vessels needs to be reliable, fail-proof and sustainable. Therefore the choice of your service provider is important as a reliable base of your daily vessel operation.
Tailor-Made From a single source
We are a team of more than 20 internationally experienced fleet IT specialists. Our support team is available for you around the clock and all around the world. Our helpdesk provides remote support and IT problems are detected by proactive monitoring and warning systems. If necessary we are available also on board.
individual Service for you
We offer you two packages to choose from and will match them to your individual needs. All packages include the following services:
- Daily IT Support
- Implementation and Migration of IT Systems
- Application Support & Maintenance
- Effective Troubleshooting
- Worldwide Vessel Visits
| PACKAGE 1 | PACKAGE 2 |
|---|---|
| per Vessel | per Fleet |
| 125 USD per hour | on request |
| EMERGENCY |
|---|
| For non-customers of Waterway IT |
| on request |
Package 1 This is your all-in-one IT support package for best per hour.
Package 2 This is your flexible fleet package - you can use pre booked hours for all vessels in your fleet.
Emergency This is the offer for non-customers and includes troublesshooting if needed.
Support-Combination
As a long-time experienced system house and specialist for maritime requirements, Waterway IT Solutions combines integrated IT solutions with profund know-how of the maritime industry. We are experts in the implementation of IT on board as well as ship take-overs and offer you tailer-made and proven applications to support your daily ship operation.
You are interested in our fleet it Support
We are happy to provide you with additional information or individual offer tailor-made for your needs and your specific situation.